Deliver personalized member experiences, marketing for clubs

Dynamics 365 Marketing is now Customer Insights.

Dynamics 365 Customer Insights is Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The application provides a holistic view of members with unmatched time to insight. Gain the most comprehensive view of your members by unifying member data with operational and IoT data in real-time. Enrich member profiles with first and third-party data sources.

Customer Insights helps you transform your business into a member-centric organization by empowering your marketing, sales, and service professionals to tailor 1:1 interactions at-scale. Turnkey integrations with Microsoft and third-party applications can be used to activate real-time insights to drive meaningful actions.

Connect data from transactional, behavioral, and demographic data sources to create 360-degree member views. Derive out-of-the-box insights with prebuilt AI models or rapidly build, test, and deploy custom AI/ML models using advanced analytics solutions at limitless scale.

Maintain full control over your member data to ensure the highest level of data governance and compliance with a self-service, enterprise grade CDP built on Microsoft Azure. Support privacy laws and regulations and other legislative requirements and industry standards through built-in privacy, security, and governance tools. Marketing for industry groups, Marketing for business associations, Marketing for clubs